Noticeboard

Welcome to Ravenswood Surgery, Forfar!

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Patients' Rights:

Confidentiality from all members of staff at all times.

Telephone calls answered or returned as promptly as possible.

We aim to provide access to an appropriate healthcare professional within three working days; sooner in an urgent situation.

Repeat prescriptions will be processed in 2 working days (excluding weekends and public holidays).

Prompt investigation of any complaint made.

Patients' Responsibilities:

You will be treated with courtesy and respect by our staff and Doctors. Please treat them in the same manner.

We will endeavour to provide you with access to a GP, practice nurse or other healthcare professional. However, this may not necessarily be the GP of your choice.

If you cannot keep an appointment, please let us know in advance so that the appointment can be offered to another patient.

We reserve the right to remove from our list any patient who demonstrates physical or verbal abuse to any member of our practice team or who consistently fails to attend or be available for booked appointments.

As patients, you are responsible for your own health and that of any dependants. It is important that you take heed of any information or advice given to you by health professionals.

 
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